PAY ON DELIVERY (PoD) ORDER & RETURN AGREEMENT FORM Customer Information Full Name * Email Address * Phone Number * Delivery Address * NIN Slip Number * Order Details Order ID * Item(s) Ordered * Total Amount * Payment Method * CashPOSBank Transfer Terms & Conditions Order Confirmation & Verification Customers must provide a valid NIN slip for order verification. Orders will be confirmed via phone before dispatch. Delivery & Payment Customers must pay the full amount before opening the package. Available payment methods: Cash, POS, or Bank Transfer. Returns & Rejections Before Payment: If a customer refuses to accept the order, they may be blacklisted from future Pay on Delivery purchases, except in cases of incorrect item delivery. After Payment & Opening the Package: Returns are accepted only for defective, damaged, or wrong items within 24–48 hours. The item must be in its original packaging and unused. Customers must contact customer service and return the item via our designated logistics partners or in-store drop-off (if applicable). No returns for change of mind after payment. Refunds Refunds are processed within 5–7 business days after item inspection. Refunds are issued via bank transfer By checking this box, I confirm that I have read and agree to the Pay on Delivery terms and conditions outlined above. * Date *
